Product Maintenance

CARE INSTRUCTIONS

Please follow the care instructions below to correctly maintain your Chilewich products.

Woven styles: Bamboo, Basketweave, Mini Basketweave, Current, Color Tempo, Float, Dash, Jewel, Honeycomb, Ombre, Wave, Plaid, Selvedge, Grid, Stitch, Engineered Squares, Bouclé,Rib Weave, Multi Stripe, Micro, Glassweave, Lattice, Spun, Petal, Dahlia (Black) and Wicker:
- To clean, simply wipe with soap, water and a soft sponge or cloth. Standard antibacterial cleanser can also be used. Rinse with clean water and air dry.
- Scrub stubborn stains with a soft bristle-brush and a bleach-based cleanser. This will remove the stain without altering the fabric. Rinse with clean water and air dry.
- Machine washing or dishwasher use is not recommended.
- More permanent stains may result when certain foods or liquids (e.g. tomato, hot pepper sauce, turmeric) are left on the placemat or runner for long periods before cleaning. This is more likely to occur with lighter-color textiles. Make sure to remove such spills quickly to avoid permanent damage or discoloration.

NOTE: Tuxedo Stripe, Stitch and Satin are more delicate weaves that should not be aggressively scrubbed.

Molded styles (metallic colors): Dahlia, Mod, Pebble, Scribble and Drift in colors Brass, Gold, Gunmetal, Silver, and Rose Gold:
- Top layer metallic foil may be damaged if treated with rough sponges/brushes, harsh soaps or chemicals. Clean using warm water, mild soap and a clean soft sponge. Rinse well and air dry.
- Do not use cleaning products that contain bleach, ammonia or household alcohol.
- To sanitize: WIPE WITH WHITE VINEGAR and a clean soft sponge or clean cloth. Rinse well with clean water and air dry.
- Machine washing or dishwasher use is not recommended.

COASTERS
Dahlia Coasters in color Black:
- To clean, simply wipe with soap, water and a soft sponge or cloth. Standard antibacterial cleaners can also be used. Rinse with clean water and air dry.
- Scrub stubborn stains with a soft bristle-brush and a bleach-based cleanser. This will remove the stain without altering the fabric. Rinse with clean water and air dry.
- Machine washing or dishwasher use is not recommended.

Petal & Dahlia Coasters in colors Brass, Gold, Gunmetal, Silver and Rose Gold:
- Top layer metallic foil may be damaged if treated with rough sponges/brushes, harsh soaps or chemicals. Clean using warm water, mild soap and a clean soft sponge. Rinse well and air dry.
- Do not use cleaning products that contain bleach, ammonia or household alcohol..
- Machine washing or dishwasher use is not recommended.

NAPKINS
- Machine wash warm (40°C or 100°F). Non-chlorine bleach only.
- Dry flat. Do not tumble dry.
- Warm iron (110°C or 230°F). For best results, ironing should be done on slightly damp napkins.

MENU COVERS
- Simply wipe the Chilewich textile with a damp sponge/cloth. Standard antibacterial cleanser can also be used. Air dry. Do not run through dishwasher.

WORKTOP
- we recommend that you occasionally lift and air out your Worktop, which allows it
(and the surface on which it sits) to ventilate and stay dry.
- Avoid placing objects made of rubber on your Worktop, as this may cause discoloration.
- Do not machine wash or iron.
- Best suited to dry surfaces, your Worktop can be used outdoors and will perform well there with proper maintenance. It is treated to prevent fading, but, like all textiles, may fade when
placed in full sunlight for extended periods.
- Roll up your Worktop with the woven side facing outward.
- Blot quickly with a lint-free cloth.
- Wipe face of mat with damp cloth, using mild detergent as needed. If heavily soiled, rinse mat with water and allow to dry. Scrub spots and stains with medium-bristle brush after treating with spot cleaner or bleach-based cleanser. Air dry thoroughly.
- When cleaning surface on which mat sits, allow surface to dry completely before replacing mat.

Please contact our customer service department by email/phone for additional information.

MAINTENANCE SHEETS (.pdf)
- Hospitality Placemats Product Maintenance Sheet (download .pdf)
- Worktop Maintenance Sheet (download .pdf)