Careers

JOIN THE CHILEWICH TEAM!

At Chilewich, we work with smart, fun, creative people who love what they do and don’t take themselves too seriously. We offer a competitive salary, medical, and dental insurance, a matching 401K program, generous vacation benefits, amazing employee discounts on our products and a great work-life balance.


Sales Operations Analyst, Contract Division


Company Overview
Chilewich designs, manufactures, and markets a growing collection of original, award-winning textiles for table, floor, wall, window, and upholstery applications. Through our Wholesale and Hospitality divisions, we sell to the finest stores and restaurants around the world. Our Contract division provides the global A+D community with innovative materials for residential, corporate, healthcare, fitness, and hospitality projects. Headquartered in a beautiful space in New York’s Flatiron District, we operate our own factory in Chatsworth, Georgia, and 95% of our products are made in the United States.

Job Opportunity
Sales Operations Analyst, Contract Division
In this role, you’ll be at the hub of all Contract sales for our design-driven company, supporting the initiatives of the Vice President of Contract while regularly communicating with our sales force. By identifying and providing them with required information, you’ll make it possible to clear hurdles (e.g., exceptional pricing situations, inventory/delivery challenges, unique sampling requirements), expedite orders, and delight customers.

You’ll also seek out and research new customers by keeping abreast of the latest developments in the design community, uncovering opportunities to share with our sales force and in some instances to take on yourself. To thrive in this position, you’ll enjoy creating and studying reports, leveraging data to inform decisions and prioritize actions. It is vital that you be inspired by good design and take pride in representing our unique products.

This full-time role is based out of our New York City headquarters.

Key Responsibilities
• Facilitate the sales forecasting process and analyze performance relative to forecast using established and future key performance metrics
• Support all CRM functions and project pipeline management
• Track sales by territory, specifier, key customer, and dealer
• Support product launches, including updating price lists and developing product collateral
• Prepare timely month-end, quarter-end, and year-end reporting
• Build top-down and bottom-up forecasts
• Implement new reporting metrics
• Engage and educate management about sales results and trends
• Support the annual planning/forecasting process
• Facilitate ad-hoc analysis as requested by the business and sales organization, including pricing/margin analysis
• Perform basic accounting tasks, specifically cost accounting and product pricing/margin analysis

Skills & Qualifications
• Highly organized and self-motivated, with ability to prioritize and manage project-based work
• Well-developed decision-making skills
• High degree of professional judgment; ability to generate trust and maintain confidentiality
• Excellent communication skills, both oral and written, with ability to present to various levels within the organization and to engage customers
• Ability to work effectively in a team environment and fully integrate into a distributed sales team
• Ability to manage multiple tasks, adapt to changing priorities, respond with urgency to requests and remain focused on strategic imperatives
• Excellent customer service skills
• Be fun to work with and have a sense of humor
• BS/BA in related field required
• Experience in some aspect within the A&D community
• Minimum of 5 years of experience in sales and/or a relevant analytical role, with demonstrated ability to excel in required tasks
• Demonstrated high proficiency in Excel and other Microsoft Office applications, with strong knowledge of and demonstrated relevant experience with CRM programs and ERP platforms

Please submit your resume and cover letter to careers@chilewich.com.


Retail Sales Coordinator


Company Overview
Chilewich designs, manufactures, and markets a growing collection of original, award-winning textiles for table, floor, wall, window, and upholstery applications. Through our Wholesale and Hospitality divisions, we sell to the finest stores and restaurants around the world. Our Contract division provides the global A+D community with innovative materials for residential, corporate, healthcare, fitness, and hospitality projects. Headquartered in a beautiful space in New York’s Flatiron District, we operate our own factory in Chatsworth, Georgia, and 95% of our products are made in the United States.

Hours needed: 20-30 hours per week
Days of the week preference: Monday, Wednesday, Thursday, Friday, Saturday
Pay rate: $16.00 per hour

Responsibilities
• Maintain visual presentation of Chilewich shops at Macy’s Herald Square & Bloomingdale’s 59th Street.
• Leverage Chilewich brand knowledge to sell to customers in-store.
• Alert sales director of items that are selling well or are out of stock each week.
• Maintain a neat and organized stock room at each shop location.
• Educate customers on Chilewich’s unique products and brand history.
• Create relationships with Macy's and Bloomingdale’s in-store associates and management.
• Communicate weekly schedule to sales director each week.

Skills & Qualifications
• Excellent customer service skills
• Highly organized and self-motivated, with ability to prioritize
• High degree of professional judgment; ability to generate trust
• Excellent oral communication skills, with passion for engaging customers
• BS/BA required
• Minimum of 1 year experience in a sales or customer-facing role

Please submit your resume to careers@chilewich.com.